AWARD-WINNING CARE

Our business foundation always keeps patients at the heart of our focus.   Excellence in patient care is not measurable, but is founded in the principle of doing the right thing in our clinical care delivery. This foundation is based on the structure of a 5-pointed star with patient care at the center. We begin with customer service at the first point, which is focused on managing our patients through excellent care coordination delivered with compassion, competence, and genuine concern for our patients. This concentration on strong clinical care for our patients leads to better clinical outcomes, which is the emphasis and core strength of our company.

 

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We have received the following recent awards from various sources:

  • 2012 Health Insight Quality Award – Top 10% in the Nation in Outcomes
  • 2011 Health Insight Quality Aware – Top 10% in the Nation in Outcomes
  • 2009 Davis Chamber of Commerce Award for Innovation

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We actively participate in the National Home Health Quality Improvement Campaign (HHQI) and have received the following recognition from HHQI within the past year:

•High Level of Quality Care of Home Health Patients
•High Level of Oral Medication Management

We are members of the following associations:

•Utah Association for Home Care (UAHC)
•Utah Hospice and Palliative Care Organization (UHPCO)
•Home Care and Hospice Financial Managers Association

Our latest CAHPS survey 12-month average scores are as follows:

  • 93%Care of Patients   (6% higher than the National Average of 87%)
  • 88%Communications with Providers   (3% higher than the National Average of 85%)
  • 78%Specific Care Issues   (2% higher than the National Average of 76%)
  • 85%Care from Home Health Providers (2% higher than the National Average of 83%)
  • 84%Recommend to Family and Friends (4% higher than the National Average of 80%)

-   Our most recent 3 month average is 93%